Contact & Grievance Officer

Customer Support

For order issues, returns, or general questions, email us at [support@urbanchapri.com] or call [+91 XXXXX XXXXX], Monday–Saturday, 10 AM–6 PM IST. We aim to respond within 48 hours.

Registered Business Address

[Legal Entity Name]
[Registered Address, Line 1]
[City, State, PIN Code], India
GSTIN: [GSTIN Number]

Grievance Officer

In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, the details of our Grievance Officer are provided below:

Name: [Grievance Officer Name]
Designation: Grievance Officer
Email: [grievance@urbanchapri.com]
Phone: [+91 XXXXX XXXXX]
Address: [Same as registered business address above]

We will acknowledge complaints within 48 hours and resolve them within 30 days of receipt, as required under applicable Indian law.